Shipping policy

Palay goal is to offer you the best and fastest shipping service, no matter where you live. We deliver to hundreds of customers every day, and we strive to provide you with services of the highest level.

Shipping Area

Our products can be shipped all over India.

We have three local warehouse in the India（Delhi, Mumbai and Bangalore）.

Processing Time

Orders placed through https://palay.in take about 1-3 business days to process.

Orders placed on a weekend or holiday will be processed on the next business day.

Please allow additional processing time during high volume times such as holidays and special sales.

Shipping Time

Orders would take about 2 to 7 business days to ship from our India warehouse to your place (in the India).

Shipping Methods

Standard Shipping: shiprocket ,delhivery,ecomexpress,or other Local shipping methods.

Shipping Fee

Standard prepaid shipping is free except for special areas. Cash on Delivery (COD), where offered for the delivery address, has a fixed ₹50 service fee per order, not a 2% charge or an advance deposit. Special-area shipping is ₹70. The final applicable charge is displayed at checkout. See the Shipping & Delivery page at https://palay.in/pages/shipping-delivery for the special-area list.

Track Your Order

Once your order has been dispatched, you will receive an order status email with tracking information.

If you have any question about the shipping process,please contact our customer service